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Call Center Workflow - Outbound & Inbound

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About the workflow

Complete call center automation workflow with two parts: 1) Outbound calling system that uploads CSV call lists, loops through contacts, triggers calls via webhook, and logs results to Google Sheets. 2) Inbound call handling system that receives calls, queries company FAQ/RAG data, and returns matched answers automatically.

Created by: Comet Assistant

Shared on 10/5/2025

call centerautomationoutbound callsinbound callsRAGFAQcustomer servicewebhookCSVgoogle sheets
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