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Ticket Classifier

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About the workflow

Automatically classifies incoming support tickets by analyzing their content using an AI powered classifier. This workflow extracts key details from each ticket, assigns a relevant category and urgency level, and forwards the structured output to the next step in the process. Built using the OpenAI AI Agent node in n8n to replace static rules with smart, context aware classification.

Created by: Tanmaiyee Allani

Shared on 12/9/2025

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