Share-n8n

Review Monitoring — AI Response + Escalation System

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About the workflow

Multi-location review monitoring system. Polls Google Business Profile API every 15 minutes across 5 locations. AI sentiment analysis via Claude. Routes by star rating: 5-star auto-replies, 4-star queues for approval, 3-star flags for owner + Slack alert, 1-2 star triggers urgent escalation. Weekly digest email with per-location metrics. 28 processing nodes + 4 sticky notes documenting compliance and routing strategy.

Created by: Stephen R.

Shared on 3/7/2026

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